Steve Mullen, Managing Director: concept and design of an electronic Lesson and Activity Management, Planning and Access system for teachers and language schools and subsequently founder of LAMPA Systems Limited (2002-present)
Steve Mullen, Co-founder and Partner: two language schools - one in Vsetín and the other in Valašské Meziříčí (2001-2009)
Editor - Serve Right: Its Just Good Business: Responsible Beverage Service Program (2009) Second Edition
Author: two-day workshop entitled Professional English Presentations (2006)
Author: five-hour workshop promoting service excellence in the tourism industry (2005-2006)
Author: two-day workshop entitled Professional English Telephoning (2005)
Author: two-day workshop entitled Professional English Correspondence (2005)
Co-author: responsible gaming workshop (1999)
Author: Service Excellence in the Global Village (1999)
Author: responsible beverage service workshop for festival and event organizers (1998)
Author: etiquette workshop for employment seekers in the tourism industry (1998)
Jako příklady z řady kurzů firemního vzdělávání, které jsme projektovali, bychom rádi uvedli školení v oblasti zákaznických služeb, kulturního povědomí, odpovědnosti při podávání alkoholických nápojů a provozování her a v neposlední řadě kurzy pro zdokonalení znalosti obchodní angličtiny.
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